North Pole Trading Post Terms and Conditions
All transactions are processed in £ (pounds sterling) with your credit or debit cards. Postage costs are added to your order at the checkout.
Returns and Refund Policy
If you are buying for yourself (rather than a business) you have the right to cancel within seven days of receipt of the goods if the product is UNOPENED.
If an order is cancelled you need to contact us to let us know of your decision and return the goods to us. We will make a refund upon receiving the goods from you unopened and in perfect condition suitable for resale. If your goods have been customised for your specific use these terms do not apply.
Please note, when we sell a magic effect, in addition to the various apparatus, gimmicks which may be included, we are selling the SECRET of how the effect is accomplished.
Once you have learned the secret you obviously can not simply return it as you would most products. In fairness to those who have purchased such information from us or others and who rely on this secret knowledge in their performances, we are very careful about protecting the inner working of all effects we sell. For this reason we can not accept returns for magic props.
North Pole Trading Post will do its very best to not misrepresent any item it sells. This is a simple principle of good business. However, it is the responsibility of the purchaser to buy the right props to suit their act.
It is the customer who has the best grasp of their own needs and capabilities. North Pole Trading Post promises to do the best they can to help you achieve a high standard of presentation, whether you are building a professional act or just enjoying being Santa as a great hobby.
Remember, no one knows your act as well as you do. For these reasons North Pole Trading Post ask that you consider your purchases carefully. If there are any physical defects in the product then it will be replaced.
Thank you for your understanding. We offer a 100% Satisfaction Guarantee.
Please: note that no Returns will be accepted without prior authorisation.
Non UK Orders
An extra charge will be required for shipping. This will be added at the checkout when you select your country for delivery.
If you have any queries please email or telephone us. Shipping costs may vary depending on size and weight of package as opposed to price of goods.
Please note that shipment to non UK countries may be subject to import duties and tax. Additional charges must be paid by the customer. We have no control over these charges and bear no responsibility for them.
Legal Terms of Trading
Products on this website are sold throughout the world by North Pole Trading Post. You can purchase our products online now using your credit or debit card using PayPal. You do not need to create a PayPal account.
Governing Law and Contract Formation.
No contract will exist between you and North Pole Trading Post for the sale of any product unless and until North Pole Trading Post accepts your order by e-mail confirming that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time North Pole Trading Post sends the e-mail to you (whether or not you receive that e-mail). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and North Pole Trading Post irrevocably submit to the non-exclusive jurisdiction of the English Courts.
TO THE FULLEST EXTENT PERMITTED AT LAW, NORTH POLE TRADING POST IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, THIS SITE DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.
Price and availability information is subject to change without notice.
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Products on this site are sold throughout the world by North Pole Trading Post. We do our best to offer a fast and efficient delivery service. The price we charge includes postage.
We try and dispatch orders as soon as possible after receiving orders, but please allow up to a maximum of two weeks in busy periods. We cannot be held responsible for any delay in delivery of an item and any consequence.
If you have any questions please contact us.
Official Brass Santa Coins
1. Official Brass Santa Coins are not for resale, It is Strictly Prohibited to sell the Official Brass Santa Coins on seller sites such as ebay, amazon, gumtree or your own web site etc. They are for "up sale" ONLY, up sale meaning to be up sold by Santa, Mrs Claus, Elf at a home visit/event and NOT for sale to the general public.
Santa’s Secret File T&C’s
Santa’s Secret File and the license to use it is only valid for one person (the buyer/ user). It can not be shared, loaned or sold to any other person or user.
Santa’s Secret File can not be used to mass produce the product, ie for a Grotto or large event without prior permission from North Pole Trading Post.
Santa’s Secret File can not be sold commercially to the general public, ie on sites such as eBay, Amazon, Fiver, Facebook selling groups and other sites. It can only be sold as an up-sale with a home visit, video message or by post via your own website or Facebook business page
Please think of other performers and try and keep Santa’s Secret File local to you.
You are responsible for deleting any data (PDF) stored on your computer after printing.
In no way are you to tamper, edit or copy any artwork from Santa’s Secret File without prior permission from North Pole Trading Post.
By logging into your Santa’s Secret File account you are agreeing to these Terms and Conditions, anyone who breaks these terms will be suspended from their account and/or have their account deactivated.